Enterprise Performance Management (EPM) Health Care
Health care reigns supreme!
EPM for healthcare is as vital as healthy ingredients of a healthy lifestyle!
Our solution involves efficiency, quality, and outcomes in healthcare management while controlling costs. The cornerstone of our offering is the Balance Score Card (BSC) application which constitutes the essentials of healthcare management system.
Customer Centric
- Service Delivery/Product Quality
- Feedback Management/Product Recall
- Workload and Productivity
- Resource Utilization
- Continuous Improvement
Finance Centric
- RoE
- Ratios Analysis
- Profitability Analysis
- Cost Centre Optimization
- Liquidity Management
BSC Pillars
How do patients perceive an organization?
What do we want to be the best in?
What is the financial situation?
What can we do to improve the level of services?
Business Processes
Efficiency & Effectiveness
Value Creation & Delivery
Demand-Supply Management
Critical Path Analysis
Concept to Product
Enterprise Performance Management (EPM) refers to a set of processes and methodologies designed to help organizations effectively plan, monitor, and manage their performance to achieve strategic goals. It encompasses various activities that support decision-making, performance measurement, and improvement across different levels of an organization.
Key dimensions of EPM-healthcare:
Data Analysis and Monitoring:
Utilizing data analytics to monitor and analyze the entire episode of care. This includes tracking patient outcomes, resource utilization, and costs at each stage of the episode.
Quality Improvement:
Implementing measures to enhance the quality of care provided during each episode. This may involve evidence-based practices, standardized protocols, and continuous quality monitoring.
Patient Engagement:
Involving patients in their own care and decision-making processes, promoting patient education, and ensuring that patients are active participants in managing their health during and after episodes of care.
Care Coordination:
Coordinating care across different healthcare providers and settings to ensure a seamless and efficient patient experience. This may involve improving communication among healthcare professionals and integrating various aspects of care delivery.
Financial Management:
Managing the financial aspects of episodes of care, including cost control, reimbursement models, and financial incentives tied to performance and outcomes.
Technology Integration:
Leveraging healthcare information technology to streamline processes, improve communication, and facilitate data sharing among different healthcare entities involved in an episode of care.